PennDOT’s New Database Helps Public Identify Bad Actors

The Pennsylvania Department of Transportation (PennDOT) has made it easier to find reputable sources for state vehicle inspections.

In a recent release, PennDOT has announced that it has launched a new database showing which vehicle inspection stations, inspectors, dealers, and issuing agents are under suspension for infractions of state inspection regulations and laws as well as contract violations.

“Vehicle inspections, license plate issuance, registration and titling are an integral part of ensuring the safety and proper registration of all who travel our roadways, and consumers can use this new tool to help in making an informed decision about those services,” said PennDOT Secretary Yassmin Gramian.

Visit the Suspended Inspection Stations and Inspectors page to see what stations or inspectors are under suspension. Visit the Suspended Issuing Agents page for a list of dealers or issuing agents under suspension.

These web pages consist of a daily up-to-date listing of suspended inspection stations, inspectors, dealers, and issuing agents within the commonwealth. Suspensions are issued to an inspection station or inspector for a violation of the Pennsylvania Vehicle Equipment and Inspection regulations or Emissions Inspections regulations. These suspensions are given following audits, breaches of PennDOT contracts, and investigations based on complaints against the station or inspector. Once given a suspension, the station or inspector is barred from conducting vehicle safety and emission inspections, but any other service is left unhindered.

Approximately 17,000 safety inspection stations and approximately 7,700 emission inspection stations are registered in Pennsylvania and are monitored by PennDOT Quality Assurance Officers (QAOs). These officers ensure that these stations meet the program requirements through scheduled and unannounced visits to the stations.

There are approximately 8,000 dealers or issuing agents in the commonwealth contracted to provide services to customers on behalf of PennDOT. They are monitored by PennDOT’s Driver and Vehicle Services’ Regulated Client Services Section through audits, scheduled site inspections, analysis of internal reports of title transactions, and public reports of suspected wrongdoing via their website.

In cases involving criminal activity by inspection stations or agents, PennDOT turns to the Pennsylvania State Police for investigations.

For concerns regarding inspection stations within the 42 non-emission inspection counties, call 717-787-2895. For concerns regarding inspection stations within the 25 emission inspection counties, call 800-265-0921. You may also call or email the PennDOT tip line at 717-705-9913 or email RA-pdPennDOTTip@pa.gov. Customers with concerns with agents should call 717- 412-5300 or lodge them through a driver/vehicle contact.

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