Indra Energy has agreed to pay nearly $200,000 as part of a settlement after the company engaged in a wide range of telemarketing violations.
Yesterday, Pennsylvania Attorney General Josh Shapiro’s Office announced that Indra Energy has agreed to pay $185,900 to consumers and end illegal telemarketing practices. The settlement is with retail energy suppliers PalmCo Energy PA, LLC and PalmCo Power PA, LLC, which do business in Pennsylvania under the name Indra Energy.
The settlement claims that, through its vendors, Indra Energy violated the following telemarketing laws:
Repeatedly calling numbers registered on the Do-Not-Call list,
Delivering pre-recorded messages to numbers on the Do-Not-Call list,
Failing to obtain an “express request” from consumers on the Do-Not-Call list prior to calling them,
Using misleading offers regarding energy savings and rebates,
And engaging in deceptive practices in connection with requests to be contacted for purposes of telemarketing solicitations.
According to the Attorney General’s Office, Indra Energy made more than 355,244 calls to customers on the Do Not Call registry. Some consumers were contacted as many as 48 times over a two-month period.
“Unwanted phone calls continue to harass and plague Pennsylvanians across the Commonwealth,” AG Shapiro said. “I want to thank all of the consumers who filed complaints about Indra Energy and brought their behavior to my attention. My Office is committed to putting a stop to these unwanted calls and with today’s settlement we help ensure that companies follow the law when calling consumers.”
Consumers can register on the Pennsylvania Do Not Call List here.
Consumers who are already registered on the Pennsylvania Do Not Call List and have received telemarketing calls can report those calls online, by calling 1-800-441-2555 or by emailing firstname.lastname@example.org.